Who do we serve?

Deaf, hard of hearing, and deaf-blind children from birth to age 18. At age 19, individuals can continue to use WBP through adult service programs.

Our services are both bilingual and bicultural to meet the needs of the deaf, hard of hearing and deaf-blind children and youth.

Services Available

Services provided for deaf, hard of hearing, and deaf-blind children and youth focus on:

  • Coping and problem solving skills
  • Emotional regulation skills
  • Positive and healthy relationships
  • Self-awareness
  • Opportunity to explore experiences and identity as a D/HH/DB person

These services may take place in the context of:

  • Individual counselling
  • Family counselling
  • Social and emotional skills development
  • Community and school collaboration and consultation
  • Mental health interpreting
  • Workshops
  • Substance use support services

Does your child experience?

  • Extreme emotions or is easily irritable or angry
  • Seems to worry easily and/or often
  • Struggles with empathy or relating to others’ experiences
  • Has a hard time focusing or seems to be running by a motor
  • Feels different from peers and has few social relationships
  • Struggles with hearing loss
  • Has behaviours that are not age appropriate, ie. tantrums, sleep patterns, routines
  • Makes comments or appears unhappy, sad or negative about themselves

Deaf, hard of hearing and Deaf-Blind children and youth have a range of experiences that some may be challenging and hard to manage. Children may experience feeling different from their peers and family, feeling isolated or not accepted, unsure of their identity, or low self-esteem and confidence.

These feelings, thoughts or experiences may be the root of challenging behaviour or dysfunction seen at home and/or school.

For parents

Parents, both deaf and hearing, can connect with mental health team to focus on family dynamics, behaviour needs, or other areas of concern. Parents can expect to be involved in the treatment process, learning skills and approaches to target the identified areas of need.

For parents with young deaf, hard of hearing or deaf-blind children, it can be a big adjustment to family dynamics, relationships and overall family functioning. It is important to know that mental health challenges are not a result of parenting, or the fact that your child has a hearing loss. No one is at fault, and there is no reason to be embarrassed asking for support services. The WBP provides counselling to parents who would like support in navigating this new experience.

What to expect

Once the WBP has received a referral, an intake appointment will be set up. During this intake, information will be gathered about your child and family and the areas of need. Depending on the age of the child, they may or may not be included in the intake appointment.

In some cases, the WBP may not be the right fit for your child or family’s needs, at which point we will make recommendations or a referral to another community agency.

How to refer

Children and youth can be referred to the WBP in several ways:

  • Self-referral
  • Parent/family referral
  • Community agency/Hospital/Health centre (with consent from parents and child/youth)
  • School or Teacher of the Deaf/Hard of Hearing (with consent from parents and child/youth)

Online referral available on our website – Child Referral

Contact the WBP